Havas Discovery Blog

Mobile Etiquette in Today’s Society

Photo Credits: Getty ImagesSince the addition of Vine to the social media scene, I’ve begun to notice how much we really document our lives from our phones.

We check into Facebook while at a concert. Tweet during the sporting event we’re watching. Instagram a picture of our dinner from the restaurant. Now, we can even post a video to Vine of us eating the dinner. At what point will we put the phone down and say “enough”?

Last weekend I was out to dinner with some friends. As I reached for my phone to tag us all at the restaurant, I realized I didn’t want to be “that person”. We all know who that person is. The one who is always on their phone at any given event, and who sometimes misses out on what’s going on because of it. I’ll be the first to admit I am a prime offender.

Hello. My name is Kathleen and I am addicted to “Instagram-ing” any event I go to.

The ability to be connected is one of the great things about technology. But do we really need to be that connected all the time? When we’re out enjoying the company of friends and family, we should be doing just that; enjoying the time with them. Yes, taking a picture every now and then and uploading it straight to Facebook is fine. But don’t miss out on your friend’s joke, an important part of a movie, a sick goal in the hockey game, or a valuable family moment because you’re too busy trying to share on the social channels what you’re doing.

The next time you’re out, I challenge you to keep your phone in your pocket or handbag the entire night. I know it’s hard. Even as I’m writing this post, I want to check my phone and even tweet about how much I enjoy writing blog posts. But that would be one step forward, two steps back, wouldn’t it?

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My Boston Marathon Experience Through Twitter

Over breakfast on Monday, April 15th, I excitedly told my fiance “its Marathon Monday!” When I got to work, I went to watchlive.baa.org to stream the marathon coverage for free – I even tweeted how excited I was the website existed since it wasn’t on local TV in Baltimore.

So where does this excitement come from?  I have been running for a few years now, and completed my first marathon last fall. As all runners know, Boston is the Holy Grail –I’ve definitely dreamt of a BQ (Boston Qualifying time) and love watching as runners in my community train and work so hard for theirs. I was excited on Monday to track the everyday runners I knew were running, as well as to see how American Elite runners Shalane Flanagan and Kara Goucher would do.


As I was keeping up on the women’s race via the stream, I was also keeping up on Twitter via the #bostonmarathon hashtag. Towards the end of the women’s race, I tweeted my excitement for Shalane Flannigan as she was in the 4th spot – and so close to placing in the marathon.  After the elites, I continued to monitor the hashtag throughout the morning and saw when the runners I was tracking finished around the 3:20 mark.

Within the hour, my Twitter feed changed completely. It went from tweets of excitement about a cherished event to tragedy and confusion. ...

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Social Media Spring Cleaning: Why I Quit Foursquare, Path and Google+

Mike Jozaitis - Sr. Digital Marketing Strategist @mjoza | michael.jozaitis@havasdiscovery.com

Social Media Don't Like buttonRemember, if you will, back in December when Instagram unveiled their new terms of service that caused such a backlash that users either quit, threatened to, or posted every article they could find about how bad the new TOS were. Many interpreted Instagram's new TOS as giving them (and their parent company, Facebook) the right to sell your photos to advertisers so they could use them in ads or as a way to promote their brand on Instagram.

As a result of the outrage, Instagram temporarily reverted back to the old TOS, before drafting a new and less confusing one, the revolt ended and business went back to normal. This, ironically, is when I started thinking about the other social networks I’d been obsessed with and then fallen out of love with.

This thought quickly turned into a Sunday afternoon’s undertaking - I took a deep dive into my social media app folders, really looking and thinking about how and why I used these apps in the first place. I landed on three networks that had recently become irrelevant in my mind, but held the promise of becoming ‘the next big thing.’ Unfortunately, their time had come. ...

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Super Bowl 47 Live Tweet Recap

Big brands, blackouts, Beyonce and the Lombardi Trophy in Charm City? Havas Discovery (and friends) provided a running commentary on it all. If you’re logged into Twitter, check out our Super Bowl 47 tweets by searching for #DSCBowl.

Here's a sample of some the tweets from Team Discovery and friends:







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Marketing to Multitasking Multi-Screeners

We recently blogged about Sequential Device Users, but Simultaneous Device Users are another audience advertisers must take into consideration.  Similar to targeting Sequential Device Users, there is a great focus on positioning ads across multiple screens when trying to reach Simultaneous Device Users.  It is important to recognize how using various media to reach these users differ while addressing consumer expectations.

Consumers access media across multiple touch points and are bombarded with information throughout the course of the day.  Ads are seen and heard on the TV or radio. Apps are tied to social networks that direct consumers to brand websites. Through all of these “in your face” marketing tactics, consumers hold more power to engage with brands on their own time than ever before. While this means new ways to reach consumers, marketers must develop cross-platform strategies with a constant creative message to generate a consistent experience for consumers. Using a broad media mix in your strategic marketing plan provides consumers with several opportunities to interact with a brand that breaks through the clutter in a world of disruptive advertising messages.   ...

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Ask Me About My ‘Stache’ – Havas Discovery Participates In Movember

Marisa Beauduy - Digital Marketing Strategist marisa.beauduy@havasdiscovery.com

Havas Discovery HavastacheTime to grow your Mo! Movember, a worldwide initiative, designates the month of November for men to grow a mustache. These mustaches are the staple of Movember to drive conversation about men's health issues, specifically prostate and testicular cancer. At Havas Discovery, we are taking on the challenge and participating, so ask us about our 'stache'.

We have gathered a number of men (Mo Bros) and women (Mo Sistas) to take action this month. The team will work together to grow out mustaches, spread awareness about men's health to family and friends, and raise money for the team's charity donation...

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A Peek Inside Betaworks: A Company You’ve Probably Never Heard Of, But One That Knows A Lot About You

Mike Jozaitis - Sr. Digital Marketing Strategist @mjoza | michael.jozaitis@havasdiscovery.com

To normal folks around the world, social media is all about websites like Twitter, Facebook, Pinterest & LinkedIn. To marketers, those names only make up half of the equation -- services like Radian 6, Hoot Suite, Tweet Deck, Bit.ly, Social Flow, Buffer & many others complete the equation. Our side of the world focuses not just on the social conversation itself, but on the value it brings to our clients, how engaged a community is, and how we engaged with and measure the conversation.

Earlier this week, we wrote about all things AdWords from SMX East 2012, now we’ll focus on the Wednesday Keynote where conference organizer Danny Sullivan interviewed Betaworks CEO John Borthwick...

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Find Us At SMX East 2012 Tomorrow

Marisa Beauduy - Digital Marketing Strategist marisa.beauduy@havasdiscovery.com

SMX East attendees badgeThis time of year is big for advertising, digital, and social media conferences all around the US. It’s the perfect time to recap what’s happened so far in 2012 and start planning for 2013. Tomorrow, the search team at Havas Discovery will be heading up to NYC to attend this year’s SMX East at the Javits Center on the lower east side.

SMX (Search Marketing Expo) is one of the world’s largest leading search engine marketing conferences. The main goal for all the attendees is to learn tactics on how to increase website traffic, acquire conversions, and ultimately make more sales! This three-day show is full of sessions that cover Internet marketing topics, from SEO to paid seach to local and mobile search, and finally, social media. ...

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Path & The Birth Of The Private Social Network

Mike Jozaitis - Sr. Digital Marketing Strategist @mjoza | michael.jozaitis@havasdiscovery.com

Path Company LogoPath – “The journal of your life,” as they call themselves, is a mobile private social network where you share your life “moments” with only your closest friends. By design, Path limits you to only 150 friends; their mission is dead-set on you sharing with only your closest and best friends. Path isn’t the first social network to take a more private approach to social; Google + has “circles” for specific groups of people in your life, while Twitter & Facebook now have very tight privacy settings that allow you to lock down who sees your content and profile. But still, Path’s approach just feels different – the commitment to privacy & intimacy is in their bones.

A Social Media Boxing Match

Once heralded as Facebook’s biggest threat since MySpace or Twitter, Path’s mainstream success has been mediocre at best. Many of their core users consider it the best thing to happen to social media – a chance to completely start over from scratch.

Path’s biggest critics think the 150 rule is too limiting, the use case too narrow and the effort to remake your entire social graph way too difficult and time-consuming. Two things that no one can disagree with, however, is Path’s incredible design (it’s one of the most gorgeous mobile interfaces I’ve ever seen) or their commitment to user privacy.

Path App ScreenshotThe Great Privacy Debate

Path is a very interesting company in that they are basically the “anti-Facebook” to their users; you share incredibly personal and intimate “moments” in your life; be them the music you’re listening to, the movie you just saw, or the time you woke up this morning (more to come on that in a second). The biggest fear with openly sharing this type of information publicly is that eventually the social network you’re active on will turn your private moments and thoughts into advertising dollars.

The best example of this was Facebook’s Beacon fiasco a few years back which involved the automatic publishing of user's data from their browsing of third party sites directly onto Facebook. The issue wasn’t that Facebook knew your habits (say, a 26 year old man was looking movie times or restaurant reviews), but that it was publishing these  events directly on your Facebook Wall without explicit permission – a big privacy no-no.

Data For All

In Path’s very vein of existence, they have taken the complete opposite direction with some of their data and shared it with the world – but not in a way you’d normally think. Path took an interesting approach with one of their more interest-based slices of user social data – they published a completely anonymous study of their users sleep habits.

The study highlights some really interesting, intimate findings, like: Path’s users go to bed after midnight, 12:27am to be exact, rising at 8:24am; they average 7h 56m of sleep a night; women go to bed before men; and the more athletic Path users are, the earlier to bed and the earlier to rise. You can read Path’s full post about Sleep Habits on their blog.

Path Sleep TrackerThe point here isn’t to vex on the data itself, but discuss what Path has done with this data, publishing an infographic and a blog post on the topic versus creating an advertising product around it. I can’t recall the last time any other social network did something along these lines; imagine if Facebook or Twitter were to publish weekly stats on the most seen film or downloaded album by their users. What Path’s done here is more or less the complete opposite of selling advertising based upon information or intention; it’s returning it to the community in an interesting, enlightening, and educational way.

Will Path Survive?

One concern I have with Path is if it will actually survive. Will their service hit critical mass and become ubiquitous with social networking? All businesses need to grow up one day and make money, so they can keep the lights on and keep fulfilling the needs of their users and advancing their service forward. We just saw the Facebook IPO & Twitter turn up the heat on their advertising products. Where’s Path in all of this? I don’t think it’s the right time for them to even think about this, as they are still heads-down developing and building a product they hope will revolutionize how we live our social media lives.

If Path sounds interesting to you, fire up either the Apple App store or Android Play and give it a whirl.

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Email Marketing in 2012 Part 1 of 3 – Open and Click Rates Climbing

Every year we are provided an aggregation of email marketing data from some terrific marketing research organizations. The data provides an outlook of the industry overall, and this year’s report has proved again that email is not dead. Email marketing rates continue to grow despite many pundits’ opinions that email will be swallowed up by the social media black hole.

The Direct Marketing Association (DMA) released its "Response Rate 2012 Report" mid-June and compared 2012 email open and click rates to 2010 rates (Editor’s Note: We’re not sure why the report skipped 2011) for both home-grown, existing customer lists and prospect lists. Here are some of the statistics that stood out most to us:

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